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HP Recommended
hp envy sleekbook 4 -1058tx
Microsoft Windows 7 (64-bit)

hii...sir/mam
Before one month m using window 10 ,64 bit, now i want to install window 7 home basic , i hv insert window cd than after some time my laptop screen showing this problem in blue screen, i hv already chacked bios setting n i hv tried so many ways but i cant find any sollution so plz,,,help me, m trying before 2 days but m nt find yet sollution ......Reply plz i vil wait your answere..

 

A problem has been and windows has been shut down to prevent damage to computer.
if this is the frist time you've seen this stop error screen, restart your computer. If this screen appears again follow these steps:
The BIOs in this system is not fully ACPI compliant Please contact your system provider for updated bios installation

3 REPLIES 3
HP Recommended

Hi @UpRoy,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with a blue screen at start up. I would like to assist you today with resolving this issue.

 

Please look at the following documents.

Stop Error on Blue Screen Appears After Installing Platform Update for Windows 7 from Microsoft

Computer Does not Start (Windows 7, Vista, XP)

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
HP Recommended

actually u dont read my query care fully. so i want to tell u something . i used higher version of windows like 10,8 , but when i go for lower one like  win 7,basic ,professional, it refusing during boot formating with a blue screen to display a msg " oxooooooA5-The BIOs in this system is not fully ACPI compliant" and hold the screen ,

 so loding of os then first logo will come hand like hanging screen with 30 sec. then it show blue screen . thank u for your help.

HP Recommended

Hi @UpRoy,

if you have followed the steps for Blue screen and still is not working.

Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.