• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-20-2023 09:51 PM - last edited on ‎01-21-2023 08:40 AM by Retired

HP Recommended
Product: HP 15-dw1000 Laptop PC (8SU35AV)

good day hp community,

my name is Alonzo and I am filing a report of a stolen laptop that belongs to me, the laptop's name is HP 15-dw1000 Laptop PC (8SU35AV), and the product number is 4J238UA#ABA and the serial number is [Personal Information Removed].can our help me find it for me please, I really appreciate it and to call me [Personal Information Removed]

1 REPLY 1

‎01-21-2023 03:20 AM

HP Recommended

Hello @hdjighcjnu 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) If <HP Support Assistent> was installed or computer registered at HP -> Contact HP Support

 

Standard procedure would be the following

 

Please contact POLICE ! They can investigate and have special rights.

 

You will need proof of ownership: proof of purchase (invoice), documents such as warranty and emails from HP. On the packaging of the notebook there is a sticker with the unique product data

 

[

product model

product number (p/n)

serial number (s/n)

]

 

(2) Please read this post here: Re: stolen notebook ( Thanks @Dragon-Fur for contribution ! )

 

Kind regards

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.