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HP Recommended
HP 15-dw1000 Laptop PC (8SU35AV)

good day hp community,

my name is Alonzo and I am filing a report of a stolen laptop that belongs to me, the laptop's name is HP 15-dw1000 Laptop PC (8SU35AV), and the product number is 4J238UA#ABA and the serial number is [Personal Information Removed].can our help me find it for me please, I really appreciate it and to call me [Personal Information Removed]

1 REPLY 1
HP Recommended

Hello @hdjighcjnu 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) If <HP Support Assistent> was installed or computer registered at HP -> Contact HP Support

 

Standard procedure would be the following

 

Please contact POLICE ! They can investigate and have special rights.

 

You will need proof of ownership: proof of purchase (invoice), documents such as warranty and emails from HP. On the packaging of the notebook there is a sticker with the unique product data

 

[

product model

product number (p/n)

serial number (s/n)

]

 

(2) Please read this post here: Re: stolen notebook ( Thanks @Dragon-Fur for contribution ! )

 

Kind regards

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