12 month warranty not showing on new laptop

[JanH49]

Hi, can anyone advise how i can get my 12 month warranty to show as activated on my product page. Trying to contact HP is proving to be impossible. My Laptop was  registered 10th June and shows up on my product page, but currently has the warranty expiring in 29 days. I now have 3 cases open to dispute this, and attached my proof of purchase each time,  each case opened  says they will respond in 1 day. The first case was opened on the 19th June with still no response. I thought i was on a winner with the What's App chat but that has gone cold too. HP really don't seem to want anyone to contact them or indeed want to respond to queries. I wish i had read all the reviews about HP before i bought this product. The so called customer service is shocking, well, its non existent. 

[Kuroi_Kenshi]

Hi @JanH49,

Thank you for sharing the update, and I'm truly sorry for the frustrating experience you're facing – I completely understand how disappointing this must be.

To help you further and check the warranty status from my side, could you please share the Case ID via private message? Once I have those details, I’ll look into the issue and do my best to assist you.

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

You can use this link as well: 

Private Messages - HP Support Community

Looking forward to your response.

Best regards,