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HP Recommended
14-ce05xx
Microsoft Windows 10 (64-bit)

Hi,

 

If I run a SiSoftware report on this laptop it shows the following unused port:

 

System Bus 1
Type : PCIe 3.0 x4 2.5Gbps
Multiplier : 3x
Bridge : Intel Sunrise Point-LP PCI Express Root Port #1

 

Is this is connected to the PCIe NVMe slot, and if so is the BIOS/driver set up to use all 4 lanes so that you can get the maximum performance on something like the Samsung 970 EVO plus or Adata SX8200 SSDs?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

That whole model series has a PCIe/NVME M.2 slot using 4 lanes so will run a Samsung 970 Evo or Evo Plus to full advantage. 

View solution in original post

3 REPLIES 3
HP Recommended

@ukcharlee,

 

Welcome to the HP Support Community!

 

In order to give you accurate information, I would need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/in-en/document/c00033108

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

That whole model series has a PCIe/NVME M.2 slot using 4 lanes so will run a Samsung 970 Evo or Evo Plus to full advantage. 

HP Recommended

Hi,

 

The product number is 4XV73EA#ABU

 

Thanks for your help!

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