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‎12-07-2022 08:58 AM

HP Recommended
Product: HP 14 inch Laptop PC 14-f1000 (2L1B0AV)

My laptop got dropped and the screen is cracked and a lovely shade of green. Can someone advise what part number needs to be replaced to get it working again?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎12-07-2022 09:23 AM

HP Recommended

FHD, BrightView, UWVA, 250 nits M03767-001

 

That is the display panel itself. The procedure for replacement is shown in this video:

 

How to replace Screen for HP 14-FQ0038CA in 10 minute. - YouTube

 

I know that is not exactly your model but yours will internally be the same. 

 

New 14" M03767-001 FHD LCD LED Screen IPS Panel HP 14Z-FQ000 M02094-J92 | eBay

 

Good luck and post back if you need more help. 

View solution in original post

2 people found this reply helpful
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2 REPLIES 2

‎12-07-2022 09:23 AM

HP Recommended

FHD, BrightView, UWVA, 250 nits M03767-001

 

That is the display panel itself. The procedure for replacement is shown in this video:

 

How to replace Screen for HP 14-FQ0038CA in 10 minute. - YouTube

 

I know that is not exactly your model but yours will internally be the same. 

 

New 14" M03767-001 FHD LCD LED Screen IPS Panel HP 14Z-FQ000 M02094-J92 | eBay

 

Good luck and post back if you need more help. 

2 people found this reply helpful
Was this reply helpful? Yes No

‎12-07-2022 09:31 AM

HP Recommended

After about 20 minutes of hunting I finally found where to actually chat with a human at HP so I could get the part number. Ridiculous that this isn't on the support page and the virtual agent is totally useless. For anyone else struggling here's the link I used HP Parts Store - HP Computer Parts - HP Printer Parts - Compaq Parts

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