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HP Recommended

15 dy5073dx USB-C not charging

1 REPLY 1
HP Recommended

@Alberto081060 

 

From its specs, it has a hopeless  USB Type-C® 5Gbps signaling rate (supports data transfer only and does not support charging or external monitors ) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter

Regards.

BH
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