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07-17-2016 10:43 PM - edited 07-17-2016 11:37 PM
Hello!
Due to a series of unfortunate events I am in rather dire need of a charger for my computer! Is this an appropriate place to ask for advice on where to purchase a new one? I don't know if I could find one in my area easily and online shopping for a charger is...intimidating to say the least. I didn't see what I need in Hp's site shop (really don't care for a usb charger) so I thought asking the forum would be the next step? I just need something compatible that charges my computer!
Thank you in advance!
Solved! Go to Solution.
Accepted Solutions
07-18-2016 02:08 PM
Hi @Sraea,
Thanks for becoming a member of the HP Support Forums. I understand you are looking for a replacement power adapter. I will be glad to help you.
You can go to HP Part surfer.
Select the country on the right
in the quick search enter the part number "741727-001" for the Smart AC power adapter (45 watts) - 4.5mm barrel connector, non-power factor correcting (NPFC) - Requires 3-wire AC power cord with a C5 connector.
It will show you of available from Hp in your area.
Please keep me informed of how things went.
If you require further assistance, let me know and I will gladly do all I can to help you.
Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂
Thanks.
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
07-18-2016 02:08 PM
Hi @Sraea,
Thanks for becoming a member of the HP Support Forums. I understand you are looking for a replacement power adapter. I will be glad to help you.
You can go to HP Part surfer.
Select the country on the right
in the quick search enter the part number "741727-001" for the Smart AC power adapter (45 watts) - 4.5mm barrel connector, non-power factor correcting (NPFC) - Requires 3-wire AC power cord with a C5 connector.
It will show you of available from Hp in your area.
Please keep me informed of how things went.
If you require further assistance, let me know and I will gladly do all I can to help you.
Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂
Thanks.
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
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