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HP Recommended
HP NBK 15S EQ2228AU
Microsoft Windows 11

Hi. Can the HP NBK 15S EQ2228AU be upgraded with more ram and more storage?

If so, how many memory slots does it have and what is the maximum capacity? Is the SSD/storage drive user-accessible?

I find both of these details to be missing on the product page. 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Your notebook can support up to 2 x 8 GB of DDR4-3200 memory according to the service manual.

 

There is only one M.2 SSD slot available, so if you need more storage you will have to replace the 512 GB NVMe SSD with one having a greater storage capacity.

 

HP 15.6 inch Laptop PC 15-e2000 IDS Base Model - Setup and User Guides | HP® Support

 

Here's what the Crucial memory/SSD report indicates for upgrades for your notebook.

 

HP - Compaq HP 15s-eq2XXX (Ryzen) | Memory RAM & SSD Upgrades | Crucial.com

 

The NVMe SSD slot is only PCIe Gen 3.0.

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

Your notebook can support up to 2 x 8 GB of DDR4-3200 memory according to the service manual.

 

There is only one M.2 SSD slot available, so if you need more storage you will have to replace the 512 GB NVMe SSD with one having a greater storage capacity.

 

HP 15.6 inch Laptop PC 15-e2000 IDS Base Model - Setup and User Guides | HP® Support

 

Here's what the Crucial memory/SSD report indicates for upgrades for your notebook.

 

HP - Compaq HP 15s-eq2XXX (Ryzen) | Memory RAM & SSD Upgrades | Crucial.com

 

The NVMe SSD slot is only PCIe Gen 3.0.

HP Recommended

Thank you for the prompt reply. I am a bit concerned as the manual states that the memory slots are not customer accessible or upgradable. Does that mean I will be stuck with 8gb?

HP Recommended

You're very welcome.

 

What the 'not customer accessible or upgradeable ' statement means is that HP wants any work done inside the notebook performed by an authorized service center.

 

You can upgrade the memory, as the memory removal and replacement procedure is found in chapter 5 of the manual.

HP Recommended

I understand. Thank you! 

HP Recommended

Anytime. 

 

Glad to have been of assistance. 

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