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HP Recommended
17-by1036nr
Microsoft Windows 10 (64-bit)

Looking to upgrade from 8 to 16 ram. Does any one know how many ram slots there are? So i know if i need to buy 1 8GB  to have 2 8 or if i need to buy 1 16. Incase it has only 1 slot. Also what is the maximum amount of RAM I can have. The crucial website says 32 max. A support agent said 16. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Not much to find for that model. It's large, so most of them do have 2 memory slots. Most laptops don't support 32Gb of ram.

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2 REPLIES 2
HP Recommended

Not much to find for that model. It's large, so most of them do have 2 memory slots. Most laptops don't support 32Gb of ram.

HP Recommended

Thats what i was thinking but a support person said it can only run 16 max. And thats all i really need. Thanks for the info. Ill check out the manual.

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