17m-ce0013dx - Where to get unavailable parts?

[59ctd]

I have a new HP Envy 17m-ce0013dx and need to buy the hard drive rubber caddy and the SATA drive connector for the motherboard.  I guess that HP made some with this model number with a 1TB SATA HDD and some, like mine came with a 512GB Optane/SSD hybrid storage module.  I have opened the bottom up and the 2.5" SATA bay is there but I need these two parts.  Part numbers from the factory service manual...

* Hard drive rubber holder - L52662-001

* Hard drive connector/cable - L52656-001

Both of these show as not available for order on the HP parts website.  Any ideas on where to source these from?

[banhien · Accepted solution]

@59ctd 

Many parts with prefix L are new. I think HP won't put them on stores until at the right time.

>>>> Where to get unavailable parts?

Well, you have to wait few more months or source on eBay, Amazon.

Regards.

[rishia]

I had a problem with this laptop as well.  I bought at BestBuy and it came with Window 10 Home.  Well, the first one worked for about 2hrs and then said it didn't have an operating system.  ?????   I brought that one back and got another one.  It worked for two days when I got the same message:  No operating system!  But it was working!!!!  I still don't know what happened.  I got a MacBook Pro but I'm not happy with it.

[bctrophies]

I had the same issue you are having. I called HP tech support more than once and was finally told any SATA cable would work. Well... kind of true...it has to have 12 gold contacts. I found one on Amazon that works perfectly on my 17m-ce0013dx machine. It was a little long but I was able to fold it over. Here's the info if you want to check it out.

Deal4GO SSD HDD Hard Drive Cable SATA Connector Adapter for HP Envy X360 M6-AR M6-AQ005DX M6-AQ003DX X360 M6-AQ 450.07K06.0001

[LWolfie]

Thank you.  Going to try this.  I have an envy 17t-ceooo with an m.2 SSD.  Trying to add a Samsung EVO 860 2tb SSD 2.5 inch only to discover no SATA connector or drive bay enclosure.  Paid HP for an overnight delivery a week ago.     I hope it works!

[bctrophies]

My laptop is a 17m-ce0013dx. A 17t will use a different cable. They are available on Amazon as well.

[LWolfie]

Thanks. I actually managed to get HP to ship the part today. 

[SFrushon]

Bctophies,
Are you confirming that the X360 SATA cable is compatible with the 17m-ce? 12 pins, right?

My previous model 17m-ae only had 9 pins (or 10 with one blank).

Thank You,
sf

[SFrushon]

59ctd,
It has been about 4 months (since May 2019) and I just checked with HP again (Sept 2019) - HP still says "not available".
Can anyone find and confirm a proper cable for use with 17m-ce0013dx?

Thank You,
sf

[SFrushon]

LWolfie,
Did you receive this part yet L52656-001? 
I just called HP again and the store says "none available" as of 9/9/2019?
Please confirm as soon as you receive and that it fits.
Thank You,

sf