2017 HP Spectre Usb C doesn't maintain contact.

[FINAO]

I've seen sevral posts regarding the issue I've had with my Spectre. That being the USB C connector repeatedly sliding out, resulting in a non-charging status.  This is quite frustrating.  Is there a fix provided from HP?

[The_Fossette]

@FINAO,

Welcome to the HP Forums!

This is a wonderful place to converse with the community, get assistance and find tips.

I'll be glad to help you 🙂

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the computer was working fine?
• Is the USB type C charger pin coming out of the port?
• Is the USB type C port loose?
• Have you tried with a different charger?
• Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

Take care.

Cheers!

[FINAO]

Thanks for the questions.  These are the same questions asked on other threads by HP Support. 

• When was the last time the computer was working fine? It never worked fine.
• Is the USB type C charger pin coming out of the port? It disloges slightly, enough to stop charging.
• Is the USB type C port loose?. No.
• Have you tried with a different charger? Yes.
• Have you performed any troubleshooting steps before posting? Trying differnt chargers.

This is quite a prevalent issue. It's clearly not limited to an individual experience.

thx!

WG

[The_Fossette]

@FINAO,

It is great to have you back and your patience is greatly appreciated.

I am sending you a private message suggesting the next course of action.

Please check your private message icon in the upper right corner of your HP Forums profile.

Good day! Take care 🙂

Cheers!