2022 HP Spectre x360 13.5 refuses to charge using Anker Nano II power block

[NYNY8534]

Somewhat of a common issue, have seen others on Reddit complaining I bought a brand new 2022 HP Spectre x360 13.5 laptop a few weeks ago and am unable to use my Anker Nano II 65W UBS-C power block with the laptop. I've used the charging block flawlessly with a Microsoft Surface Laptop 4 and Dell XPS 13 - but this new HP refuses to recognize the power block and charge. When I plug it in, there's a pop-up that tells me “HP recommends using an original power adapter from HP” and then the laptop does not charge.

I commute to work with this laptop and the small charger is critical for me. I still like this laptop but lugging around the large charger it came with is super disappointing.

Are there any bios updates or system file changes I can make to get around this? Thanks!

[banhien]

---

@NYNY8534 wrote:

... “HP recommends using an original power adapter from HP”..

---

@NYNY8534 

HP smart chargers have a communications mechanism (normally it is the middle pin) to "talk" with smart batteries therefore you need yo use original charger or at least a real compatible chargers from HP.

Hope this makes sense.

Regards.

[NataliePittman]

Thanks, I will keep that thing in my mind.