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HP Recommended
Example: Pavilion 15-ay198nr
Microsoft Windows 10 (64-bit)

My laptop is a 15-ay198nr.  I want to replace my battery (part number:  HS03031-CL).  The specifications for the battery say that it is a 3-cell 11.1V battery, and the HP battery check confirms that.  However, when I search for the HS03031-CL battery, they all say they are 4-cell 14.8V batteries.  Does this mean that the 15-ay198nr laptop will accept my choice of either a 3-cell 11.1V battery or a 4-cell 14.8V battery without causing damage to the laptop?  

1 REPLY 1
HP Recommended

@cicook

 

HP 15-ay1xx machine accept 2 batteries

 

  • 4-cell, 41-Whr, 2.8-Ah Li-ion battery  part # 807957-001
  • 3-cell, 31-Whr, 2.8-Ah Li-ion battery part # 807956-001

Regards.

BH
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