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HP Envy TouchSmart m7-j078ca
Microsoft Windows 10 (64-bit)

I recently add a 3rd sshd to my laptop via a optical drive caddy because i already have a second one but it wont work properly

its not alway recognized (intermittently) and it bring laptop to freeze completly and BSOD:  unexpected store exception

I see the light and noise so it working but it recognize/appear really rare time 

All SSHD/HDD are healthy

Main is a HDD and other are hybrids

 

 

 

6 REPLIES 6
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Both drive are working fine because switch them

may be blocked by bios but im unable to update it after install it restore itself 

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Someone? hlp pls

HP Recommended

May be an issue with the caddy.

Check the caddy and sshd in another laptop.

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Already bought 2 caddy and attemp to switch the 2 sshd so its not hard drive or caddy

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Is the caddy from HP and compatible with your laptop?

If not, you need to confirm that the caddy works.

That's what I would do.

 

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From what ive search it is compatible with  CDDVDW SU-208CB my dvd driver

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.