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- Re: 4 keys on keyboard not working
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07-01-2021 02:05 PM
Hello! C D E 3 keys not working on my Compaq Presario CQ56 . I checked the keyboard drivers and it works correctly. I checked the keyboard connector and it is connected correctly.
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Accepted Solutions
07-01-2021 04:45 PM
Here's some troubleshooting steps you can try regarding the keyboard issue: http://support.hp.com/us-en/document/c03738933
If the laptop keyboard simply does not work, then you will have to plug in an external keyboard and see if you can run the tests using that.
If you are experienced at laptop repairs, you can often replace a keyboard for $25 for a new one and a half-hours work. I have done this on older HP laptops.
But, if you're NOT, there is a serious risk of breaking fragile connectors and cables doing this -- so I do not recommend it.
Instead, I would recommend you hunting down a local laptop repair place to have THEM replace the keyboard. Sometimes, on some models, you have to replace the entire top surface of the laptop, not just the keyboard. So you should get an estimate of what is involved before you have the work done.
I am a volunteer and I do not work for, nor represent, HP
07-01-2021 04:45 PM
Here's some troubleshooting steps you can try regarding the keyboard issue: http://support.hp.com/us-en/document/c03738933
If the laptop keyboard simply does not work, then you will have to plug in an external keyboard and see if you can run the tests using that.
If you are experienced at laptop repairs, you can often replace a keyboard for $25 for a new one and a half-hours work. I have done this on older HP laptops.
But, if you're NOT, there is a serious risk of breaking fragile connectors and cables doing this -- so I do not recommend it.
Instead, I would recommend you hunting down a local laptop repair place to have THEM replace the keyboard. Sometimes, on some models, you have to replace the entire top surface of the laptop, not just the keyboard. So you should get an estimate of what is involved before you have the work done.
I am a volunteer and I do not work for, nor represent, HP
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