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‎10-27-2024 07:42 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi everyone! I have a HP Product number: 4N6R5UA#ABA 360 Notebook and there is conflicting information online about whether the 8 gb of total RAM can be upgraded. It says a max of 32 but others say it is integrated. Can someone help me get to the bottom of this??

Thank you!

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-27-2024 09:20 PM

HP Recommended

Hi:

 

The parts list for your notebook shows a 4 GB memory chip part number, so the memory can be upgraded.

 

HP PartSurfer

 

L83673-005
SODIMM 4GB DDR4-3200 1.2v

 

The Ryzen5 5500U processor should be able to support 2 x 16 GB of DDR4-3200 CL22 memory.

 

Below is the link to the service manual:

 

Chapter 1 indicates the memory is upgradable.

 

Maintenance and Service Guide

 

Chapter 5 has the memory removal and replacement procedure.

 

Looks like the memory chips are underneath a metal shield (chapter 5, pp 37 - 38).

View solution in original post

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3 REPLIES 3

‎10-27-2024 09:20 PM

HP Recommended

Hi:

 

The parts list for your notebook shows a 4 GB memory chip part number, so the memory can be upgraded.

 

HP PartSurfer

 

L83673-005
SODIMM 4GB DDR4-3200 1.2v

 

The Ryzen5 5500U processor should be able to support 2 x 16 GB of DDR4-3200 CL22 memory.

 

Below is the link to the service manual:

 

Chapter 1 indicates the memory is upgradable.

 

Maintenance and Service Guide

 

Chapter 5 has the memory removal and replacement procedure.

 

Looks like the memory chips are underneath a metal shield (chapter 5, pp 37 - 38).

Was this reply helpful? Yes No

‎10-27-2024 10:31 PM

HP Recommended

Thank you for the quick reply! Should be a piece of cake!!

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‎10-28-2024 06:23 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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