• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-16-2016 07:25 AM - edited ‎12-16-2016 07:25 AM

HP Recommended
Product: elitebook 8470
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

i've installed all drivers but my system missed one:

 

PCI\VEN_197B&DEV_2392&SUBSYS_179B103C&REV_30

PCI\VEN_197B&DEV_2392&SUBSYS_179B103C

PCI\VEN_197B&DEV_2392&CC_088000

PCI\VEN_197B&DEV_2392&CC_0880

 

can you please help me.

 

THX

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-16-2016 08:20 AM

HP Recommended

Hi, @incognito1981 :

 

You need this driver for the JMIcron card reader...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎12-16-2016 07:42 AM

HP Recommended

@incognito1981

 

Try this one.

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5212910&swItemId=ob_166654_1&swEnvOid=419...

 

REO

Was this reply helpful? Yes No

‎12-16-2016 08:20 AM

HP Recommended

thx, but it don't work. The problem is still the same.

Do you have any other suggestions ?

1.PNG

Was this reply helpful? Yes No

‎12-16-2016 08:20 AM

HP Recommended

Hi, @incognito1981 :

 

You need this driver for the JMIcron card reader...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

Was this reply helpful? Yes No

‎12-16-2016 08:23 AM

HP Recommended

THX 4 help it works !!!!

Was this reply helpful? Yes No

‎12-16-2016 08:58 AM

HP Recommended

You're very welcome.

 

Should you encounter this problem again, use the Windows 8.1 JMicron card reader driver from your notebook's support page.

 

There is no W10 driver for that hardware.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.