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HP Recommended
elitebook 8470
Microsoft Windows 10 (64-bit)

Hello,

 

i've installed all drivers but my system missed one:

 

PCI\VEN_197B&DEV_2392&SUBSYS_179B103C&REV_30

PCI\VEN_197B&DEV_2392&SUBSYS_179B103C

PCI\VEN_197B&DEV_2392&CC_088000

PCI\VEN_197B&DEV_2392&CC_0880

 

can you please help me.

 

THX

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @incognito1981 :

 

You need this driver for the JMIcron card reader...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

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5 REPLIES 5
HP Recommended
HP Recommended

thx, but it don't work. The problem is still the same.

Do you have any other suggestions ?

1.PNG

HP Recommended

Hi, @incognito1981 :

 

You need this driver for the JMIcron card reader...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

HP Recommended

THX 4 help it works !!!!

HP Recommended

You're very welcome.

 

Should you encounter this problem again, use the Windows 8.1 JMicron card reader driver from your notebook's support page.

 

There is no W10 driver for that hardware.

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