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HP Recommended
Pavilion 15 cx00032nt
Microsoft Windows 10 (64-bit)

when ı open my laptop the 90b fan error comes to screen and it’s kind of annoying. What can ı do for this message? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@OzanOzates

 

I recommend you contact support as it looks like a hardware issue.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

@OzanOzates

 

I reviewed your post and I understand that you are getting system fan error 90B on startup.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS from the below link and check whether the issue is resolved.

 

https://support.hp.com/in-en/drivers

 

If you continue facing the issue, then follow the steps in the below article.

 

https://support.hp.com/us-en/document/c01657439

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

HP Recommended

I'm sorry for my late answer. I don't have any heat issue but ı followed the steps in link. And it didn't solve my problem. Actually the annoying part is my laptop's open time. When ı hit the power button it should open immediately ı dont have to hit enter button after power button. ıf there is a way for pass the error message it helps me a lot. 

HP Recommended

@OzanOzates

 

Did you update the BIOS on the computer?

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

Yes, ı updated.

HP Recommended

@OzanOzates

 

I recommend you contact support as it looks like a hardware issue.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Cheers!

The_Fossette
I am an HP Employee

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