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- 912993-001 HP Spectre x360 - 15-bl012dx

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10-17-2025 11:05 AM
Product: HP Spectre x360 - 15-bl012dx
Operating System: Microsoft Windows 10 (64-bit)
Hi,
I would like to have a replacement for the white cable shown in HP Spectre x360 Convertible PC - Maintenance and Service Guide - page 14 as part number 12 named (USB/audio/power connector board cable 912993-001). My laptop is HP Spectre x360 - 15-bl012dx
1 REPLY 1
10-17-2025 11:36 AM
Hi:
HP does not sell that part.
The only suggestion I can offer would be to contact HP's authorized suppliers at the link below and see if they have the part you need.
I checked on eBay and couldn't find anything but one listing for the part and that is located in the UK.
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