919701-850 - Replacement battery

[maximumrnr]

The battery in my laptop will no longer retain its charge for more than 30 minutes, so I'm looking for a replacement to be sent to me in the UK.  A search of the HP Parts store gives me this message: 

"19701-850   Part is not orderable in the HP Parts Store.
ASSY-BATT 4C 41Whs 2.8Ah LI JC04041-CL "

Does anyone know if this a permanent situation?  I see them being sold elsewhere online, but I'm a little dubious.  Would rather get it from HP directly.

[Echo_Lake]

@maximumrnr
Thank you for posting on the HP Support Community.

apologize for inconvenience caused. I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to get the replacement battery. 
HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[maximumrnr]

Your link leads to an American phone number that costs $59.99 to call  (see message below.)  I simply want to buy a replacement battery from HP.   Can anyone direct me to a link where I can order it and have it shipped to the UK?

"For hardware related issues like boot errors, power, display, sound, and accidental damage cal*****. Single incident diagnostic fees start at $59.99."

[Echo_Lake]

@maximumrnr
Thank you for posting back. 

The HP 919701-850 Battery can be purchased from the online shopping website like amazon. 

( Note: this part number is universal ) 

And, also you can check with HP shopping team: https://store.hp.com/UKStore/Merch/Default.aspx?v=mar1

Keep me posted for further assistance.