AMD A4-9125 Dual-Core (2.3 GHz base frequency, up to 2.6 GHz burst frequency, 1 MB cache)

[JayJ2]

Is the processor upgradeable for this product? I haven't been able to find any information on HP support??? I want to upgrade to Windows 11 if possible. I've run PC health and it says the processor isn't supported for Windows 11.

HP Notebook - 14-dk0053od; 

Product number

6MW71UA

Product name	HP Notebook - 14-dk0053od
Microprocessor	AMD A4-9125 Dual-Core (2.3 GHz base frequency, up to 2.6 GHz burst frequency, 1 MB cache)
Memory, standard	4 GB DDR4-1866 SDRAM (1 x 4 GB)
Video graphics	AMD Radeon™ R3 Graphics
Hard drive	64 GB eMMC
Optical drive	Optical drive not included
Display	14" diagonal HD SVA anti-glare WLED-backlit (1366 x 768)
Wireless connectivity	Realtek RTL8821CE 802.11b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2 Combo
Network interface	Integrated 10/100/1000 GbE LAN
Expansion slots	1 multi-format SD media card reader
External ports	1 HDMI; 1 headphone/microphone combo; 1 RJ-45; 2 USB 3.1 Gen 1 (Data transfer only); 1 USB 3.1 Type-C™ Gen 1 (Data Transfer Only, 5 Gb/s signaling rate); 1 AC smart pin

[548851818]

The processor and eMMC storage are directly packaged (soldered) on the motherboard and cannot be replaced.
The hardware requirements for Win11 cannot be met.

[Paul_Tikkanen]

Hi, @JayJ2 :

If you are interested in installing W11 on your PC as is, you can read this discussion for how I upgraded several HP and Dell notebook and desktop PC's that did not meet the W11 hardware requirements to W11 22H2.

Two of those were HP 255 G7 notebooks with the same processor as yours.

You have to use the version of the Rufus utility that I zipped up and attached in the discussion (v3.18).

Re: Issues upgrading to windows 11 - HP Support Community - 8517912

If the in-place upgrade fails, you should be able to clean install W11 using the bootable W11 installation flash drive you made with Rufus.

[JayJ2]

Thank you.

[JayJ2]

Thank you for your quick response and suggestions. I'll consider it. Thanks again!

[Paul_Tikkanen]

You're very welcome.

[JayJ2]

I appreciate your response thanks.

[JayJ2]

Good morning Paul,

I was able to upgrade to windows 11 thanks to you. Now I've received these two updates from Hewlett-Packard for my previous version (windows 10). Can you advise me what to do with them? See below.

Select all Update settings

• +    Realtek RTL8xxx Series Wireless LAN Drivers for Microsoft Windows 10 (DCHU)
• +    Realtek RTL8xxx Series Bluetooth Driver for Microsoft Windows 10 (DCHU)

• Download & install

  2 updates selected, 20.7 MB

[Paul_Tikkanen · Accepted solution]

Hi:

You can install them because the driver updates you are seeing are good for both W10 & W11.

I don't know what driver version HP is sending you, but after you install the Wi-Fi driver, check the driver version and date because this is the newest driver for the RTL8821CE Wi-Fi adapter HP now has.

2024.10.228.2    03/07/2023

https://ftp.hp.com/pub/softpaq/sp145501-146000/sp145749.exe 

[JayJ2]

Thank you!!!