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‎08-05-2025 07:18 AM

HP Recommended

We have several HP ProBook 460 G11 laptops with AX211 Wi-Fi cards, and they all show the same issue — not consistently, but very frequently. After resuming from standby, the Wi-Fi card is no longer detected, and it’s impossible to connect to any network. The only solution is to reboot the computer.

We’ve tried both driver versions 23.120.0.3 and 23.150.0.4, but the issue occurs with both. In the Windows Event Viewer, there are multiple entries with source Netwtw14 and event IDs 5010, 5002, and 5035.

BIOS and drivers are up to date, and HP Support Assistant shows everything is in order. Windows 11 is fully updated as well.

Do you have any suggestions? It's quite frustrating that business-class devices like these are so unreliable.

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