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Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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@Namanjha

 

Thank you for responding,

It's great to have you back 😉

 

If none of the above works, please Contact HP to resolve the issue:

 

HP Support can be reached by clicking on the following link:  

1) Click on this link - https://hp.care/2moMFSc

2) Click on "Continue as guest".

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form. A case number and phone number will now populate for you.

 

They will be happy to assist you immediately. 

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

 

Best regards,

Barachiel
I am an HP Employee

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They said I had to take it to the hp centre which is in Delhi far from here so it's very hard for me 😞

Can you suggest me other ways like I can watch on YouTube how to disassemble a laptop if it's a internal issue .
I will be glad to hear from you guys 🙂

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Might be the sense
HP Recommended

@Namanjha

 

Thanks for your reply. 

 

As @Barachiel is out of the office today, I'm replying to you. 

 

I have reviewed the previous posts and all possible steps have been attempted by you already. I truly appreciate your patience and efforts. I'm afraid the evidence points towards a hardware issue with the laptop. It is recommended to get this laptop repaired by contacting HP phone support or HP service center.

 

Hope this works out. 

 

Good luck! 🙂

 

 

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No luck i am throwing my Hp laptop in garbage 

goodbye Afs

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@Namanjha

 

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options, if any.  You should be contacted within 4 business days (Excluding holidays & Weekends).  

Response times may vary by region. Please send a Private Message, if you aren’t contacted within 4-5 business days.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.