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‎05-30-2017 01:45 PM

HP Recommended
Product: parvilion notebook 17-g199nr
Operating System: Microsoft Windows 10 (64-bit)

Running OS Win 10 home 64 bit.  Windows just updated, now when I reboot, get message "AccelerometerSt.exe - system error.  Code execution cannot proceed because VCRUNTIME140.dll was not found.  Reinstalling the program may fix the problem."  Any ideas how to fix?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-30-2017 01:51 PM

HP Recommended

Hi,

 

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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1 REPLY 1

‎05-30-2017 01:51 PM

HP Recommended

Hi,

 

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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