According to the blinking led lights there is a cpu failure. What do I do?

[KimG1]

The computer starts to turn, the white leds light blinks 2.5 meaning there is a CPU failure.

[Dragon-Fur]

@KimG1 

KimG1 wrote (in subject line)

According to the blinking led lights there is a cpu failure. What do I do?

For those reading...

The Dreaded Blinking light documents explain possible issues:

HP Desktop PCs - Computer Does Not Start and Emits an LED or Beep Code

HP Desktop PCs - Computer Does Not Start (Windows 10, 😎

Answer

I would guess since you are asking the question that you are not prepared to repair the computer on your own.  

NOTE:  If you do want to attempt the repairs, see how to find your Service manual at the bottom of this post.

Suggestions:

• Contact a local HP repair house in your region,
• Contact HP Technical Support,
• Get help from a friend with experience to complete the repair.

HP Technical Support - HP Contact Information

Reminders

• Use the serial number of the device to submit the case (do not post that information on the Community).

• Chat is not available in every region. In those areas where Chat is an option, Chat service hours are likely restricted.  In the event that Chat is not available in your region:  Call the number provided in the HP directory, else submit your case online (to receive phone contact information)

• HP will advise you there is a fee for phone support and / or other services when your computer / device is no longer under warranty.  This is normal business practice.

• HP may tell you that certain services are not covered under warranty.  This is normal business practice.  Standard Warranty typically covers specific hardware issues as explained in the Warranty contract. Care Pack coverage and warranties differ by package.

• If the HP Contact (phone) number is not immediately provided:  Contact information is displayed on your screen after you submit your case online.  

• HP websites are the only ones allowed to use the HP copyright circle/logo.  Look for the copyright on any website claiming to be HP. If in doubt, scroll to the bottom of the Website to find HP copyright logo.

“Everywhere” Contact Information - HP Technical Support

HP World-Wide Support

 Select your region and follow the prompts

Option:  Contact HP Technical Support - Regions

USA / Canada

Submit information / case online: Contact HP Support – Assistance Portal

1. Sign in or continue as a guest

UK

1. For faster support, submit information / case online HP Customer Support UK
2. Contact Phone: Contact HP UK – Phone Assist

Option - HP Support is on Facebook!

HP on Facebook

From HP:  HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls

Please take the time to read the warnings regarding thieves and vermin:

Scams and Unscrupulous Contacts

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