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‎11-04-2024 03:14 PM

HP Recommended
Product: HP 17 Laptop PC 17-cp2000 (67K42AV)
Operating System: Microsoft Windows 11

Hello! My laptop is HP 17 Laptop PC 17-cp2000 (67K42AV)

(bought from Best Buy), the input data: 19.5V, 2.31A, 45W Smart AC power adapter. My question is: where I can buy the ORIGINAL (officially manufactured by HP) charger, that is absolutely identical to the one that came along with my laptop when I bought it or the replacement model number for it. From what I'm seeing online, judging by what they have, they have only chargers that are not compatible with my input data. Would be grateful for any guidelines pointing me in the direction of official HP stores of spare parts. Thank you. 

Category:
3 REPLIES 3

‎11-04-2024 03:33 PM

HP Recommended

Hi:

 

The 67K42AV product number is the product number for the general model series as you can see from the list of PC's at the link below.

 

HP PartSurfer

 

What I would like to know is the specific product number for the actual model PC you have.

 

You can find that by running the Windows system information app, and the product number will be found on the System SKU line about 1/4 of the way down on the report.

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‎11-04-2024 03:54 PM

HP Recommended

The System SKU is 8D617UA#ABA

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‎11-04-2024 04:03 PM

HP Recommended

You have a HP Laptop 17-cp2033dx.

 

Below is the link to the parts list for that model number:

 

HP PartSurfer

 

The power adapter part number and description is:

 

741727-001
Smart AC power adapter (45 watt) - 4.5mm barrel connector, non-power factor correcting (NPFC) - Requires 3-wire AC power cord with C5 connector

 

When sold new by HP, the power cord that goes from the wall socket to the adapter is sold separately.

 

L19367-001
Power cord - C5 connector, 1.0m long, STK Conv (North America)

 

You can see if HP sells the parts you need at the link below, and if they have them, I would imagine they will be fairly expensive.

 

The HP Parts Store - HP Computer Parts - HP Printer Parts - HP parts - hp batteries - SSD - printhea...

 

What I recommend you do is to go on eBay search by the HP power adapter part number and find a new or used (but tested and working) genuine HP power adapter.

 

The used ones normally come with the power cord included.

 

741727-001 for sale | eBay

 

 

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