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HP Recommended
HP Spectre x360 - 13-aw0020nr
Microsoft Windows 11

Has anyone had a problem with their AC adapter?  I have had HP laptops for years, and my last laptop also had a broken AC adapter.  Now my fairly new Spectre has a similar problem.  The AC adapter connection to the computer slot is broken.  Just amazing that these accessories are so cheap.  I do not see this problem on MACs.  Now I have to buy a new adapter and cord.

5 REPLIES 5
HP Recommended

@MackFreedman 

 

The specs of your machine is

 

         https://support.hp.com/au-en/document/c06474268

 

It uses 65 W AC power adapter part # L04650-850 which is N/A from HP

 

        https://partsurfer.hp.com/partsurfer?searchtext=7ZC56UA

 

You can use part # to buy elsewhere such a Newegg, Amazon .... eBay

 

Regards

BH
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HP Recommended

Please advise the part numbers for replacement ac power adapter and cable, for Spectre x360 model 14-ea0023dx

Thank you

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@9801 

 

The specs of your machine is

 

             https://support.hp.com/au-en/document/c06962030

 

It uses 65 W USB Type-C™ power adapter part # L04650-850. You can order from HP, this may take up to few months

 

             https://partsurfer.hp.com/partsurfer?searchtext=L04650-850

 

or use part # to buy elsewhere

 

Regards.

BH
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HP Recommended

Thanks for your response. Why it might take months? Is this  item out of stock?

HP Recommended

Will this laptop adapter available here work - https://www.hp.com/us-en/shop/pdp/hp-usb-c-65w-laptop-charger? ? Part number is not shown

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