Add memory RAM

[Crixi]

I'd like to know how much RAM my laptop supports.

I've read the manual and it says:

16384-MB total system memory (8192×2) 

8192-MB total system memory (8192×1) 

6144-MB total system memory (4096×1) + (2048×1)

4096-MB total system memory (4096×1)

Is it means that it can supports up to 8GB RAM?

[iomare]

Hi,

Your PC supports max 16GB of DDR4-2133Mhz RAM (2x8GB)

The PC came with 4GB of RAM and you could insert another stick of 4GB to bring to 8GB. You can also insert two sticks of 8GB to bring to 16GB.

On page 37 of service manual you can see various steps to upgrade RAM:

http://h10032.www1.hp.com/ctg/Manual/c05505821

You can also take a look at these HP videos to help with upgrade:

https://h20574.www2.hp.com/Media/6CE1EF78-C0AE-4E8D-93AF-F55A528A6F08/pac_PCPFILES/SML/FruVideo/pac_...

Hope it helps,

David

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Please click on accept as solution if answered your question

[erico]

@iomare

That service manual is meant for an HP 14s series notebook

[Crixi]

Thanks for the reply...

How many RAM slots my laptop has?

On the specifications says it has 

• 4 GB DDR4-2133 SDRAM (1 x 4 GB)

Thank you

[iomare · Accepted solution]

It has two RAM slots and supports 16GB of RAM.

@erico 

It is the service manual provided for the product. If we look on page 1 there are all model numbers. Do the same models excist as 14s and as 14 without s?

David

[erico]

@ a moment

@iomare

Yes. HP 14-xxxx notebook models do exist without the s.  See below and notice the product number is not the same as the 14t model.

HP has been known to have put the wrong manual for a product in the support portal.

Members of the Inner Circle (HP Experts) let the representatives of the appropriate product department know what we have found. When that is verified to be the case, HP corrects it. Sometimes things slip by QA and are inadvertently published.

That is what we do before using the information in a manual not specifically published as being for a specific product.

You may have given the member incorrect information. That is why I cautioned you in my earlier post. I posted similar information just seconds before you did. I deleted my post as soon as I noticed the title of the  HP 14s Notebook Maintenance & Service guide was not what I was looking for.

I will ask HP about the Maintenance & Service guide's applicability relative to the member's specific notebook.

[iomare]

On page 1 of service manual

HP 14s Laptop PC 
* Model numbers: 14s-bp000 – 14s-bp099 
* Model numbers: 14s-bp100 – 14s-bp199 
* Model numbers: 14s-bc000 – 14s-bc099 
* Model numbers: 14s-bc100 – 14s-bc199 
* Model numbers: 14s-be000 – 14s-be099 
* Model numbers: 14s-be100 – 14s-be199

I understand the member has a 14 without the s. However do you know of any 14s-bpXXX notebooks? So this manual is provided for the PC on the support page. I have only been able to find 14s-be000 models. 

My question in previous post was if all the above models excist as 14 without s models or even excist as 14s models.

David