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‎12-29-2021 11:59 AM

HP Recommended
Product: Envy 15m-es1023dx
Operating System: Microsoft Windows 11

I am looking to purchase an Envy x360 with 16 GB RAM.  If I decide I need more, am I able to upgrade to 32 GB?

 

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1 person had the same question
1 REPLY 1

‎12-29-2021 12:16 PM

HP Recommended

Hi:

 

Chapter 1 of the service manual indicates the max memory is 2 x 8 GB but you should be able to upgrade to 2 x 16 GB of memory.

 

HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15m-es0000 Manuals | HP® Customer Support

 

The processor supports 64 GB of memory (with 4 memory slots).

 

Since the notebook has two memory slots, it should support 32 GB.

 

Intel® Core™ i7-1195G7 Processor (12M Cache, up to 5.00 GHz)

 

If you decide to buy the notebook, you can always do this to determine how much memory the notebook can support...

 

1. In the search box, search for cmd and click Run as administrator. This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacity and hit enter. There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

1 person found this reply helpful
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