After I turn off my laptop, it continues to discharge.

[Domosed83]

After I turn off my laptop, it continues to discharge. About 2% per day. BE0027UR device. After I turn off my laptop, it continues to discharge. About 2% per day. The be0027ur device . Tell me how you can solve this problem.

[ub6424]

Hello @Domosed83 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before we look for the dwarf who secretly uses your notebook at night.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Please report your results

[banhien]

@Domosed83 

Please try

         https://answers.microsoft.com/en-us/windows/forum/all/windows-10-battery-drains-while-laptop-is-off/...

Regards.

[Gomew]

Hi Banhien,

Please check the laptop model first, his laptop model is hp be0027ur. It's a hp AMD CPU laptop and not Intel CPU laptop. you given the solution for hp Intel base laptop. hp AMD laptop doesn't comes with Intel management engine driver.

UB6424 doing the correct thing in a proper way.

[Domosed83]

[ub6424]

Hello @Domosed83 

Thanks for reporting.

(1) Download and install

HP Support Assistant (Microsoft Apps Store)

or

HP Support Assistant 9.19.52.0

(2) Start <HP Support Assistant>

- Run <Battery Check>

- Click on <Show advanced information>

--->>> Send screenshot

(3) Please report your results

[Domosed83]

Please tell me, is there any software with which you can disconnect the battery from Windows 10?

[ub6424]

---

@Domosed83 wrote:

Please tell me, is there any software with which you can disconnect the battery from Windows 10?

---

Hello @Domosed83 

This is not possible for technical reasons.

Please send battery report.

Kind regards