-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: All hp omen 16 2023 unit have faulty motherboard

Create an account on the HP Community to personalize your profile and ask a question
02-07-2025 11:48 AM
What was the warranty status of your unit when dealing with HP Omen? What country are you in? My unit was out of warranty and exactly one year since the first motherboard was replaced. HP Omen in the US, refused to repair the unit at no cost. I was quoted $541 USD.
02-15-2025 01:41 PM
Iv'e had this same issue for months now until my laptop stoppped responding completely and I couldn't turn it on. SoI took it to a repair place and they replaced a part that was affecting the computer from turning on but after turning on a game the screen continued to be glitchy.
02-15-2025 11:24 PM - edited 02-15-2025 11:25 PM
I got my lap from overseas, so I couldn't retain my warranty. I tried all software solutions, none of them worked. finally through several testing, I found that the lid sensor was partially broken by the heat that was emitted by the GPU. So, I removed the back case and removed the sensor cable. I used an image from a redditor to find the location of the cable. https://www.reddit.com/media?url=https%3A%2F%2Fpreview.redd.it%2Fhal-sensor-placement-on-hp-omen-17-...
03-05-2025 04:09 AM - edited 03-05-2025 04:18 AM
you can add me to the list
sorry for upside down cam
this was just after booting.
note the device was cleaned.. but that didn't change anything.
quickly testing in the garage to see if it works after it was sent for repair...