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‎02-04-2020 12:29 PM

HP Recommended
Product: HP USB-C Dock G5
Operating System: macOS 10.15 Catalina

Is there any way to make Ethernet port work on USB-C Dock G5 on Macbook? I know that HP is not providing drivers, but would like to know if there is any workaround?

 

Thanks a million to anybody who has an idea. 🙂

 

Pavel.

3 REPLIES 3

‎02-04-2020 01:19 PM

HP Recommended

Making 3rd party hardware work with the Mac OS is a nightmare. Here is a discussion on a Mac Forum about a similar situation:

 

https://discussions.apple.com/thread/250767278

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‎02-05-2020 01:41 PM

HP Recommended

I do not have that exact USB-C Hub but I have run into situations where I had to manually add the network interface in the Network System Preferences.

 

Screen Shot 2020-02-05 at 9.57.56 AM.png

Click the + button on the lower left and see if the USB interface shows in the list where I underlined WiFi.  It will typically show as USB 10/100/100 or something similar.

While I may work for HP Inc, the views and opinions expressed here are my own.
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‎03-17-2020 02:13 PM

HP Recommended

Ok.  I just got my G5 USB-C dock to test.  And yup..you have to manually add the port in the Network Preferences.  After that it seems to be content.  Click on the "+" on the lower left and select the LAN adapter. It's labelled "USB 10/100/1000 LAN".  Then select Create.  It should then show in them list on the left.

 

Screen Shot 2020-03-17 at 2.08.09 PM.png

 

Plug in the cable and configure as desired.

 

 

While I may work for HP Inc, the views and opinions expressed here are my own.
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