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‎04-28-2020 06:50 PM

HP Recommended
Product: HP Envy x360 Convertible 13-ar0xxx
Operating System: Microsoft Windows 10 (64-bit)

Are there any HP/reliable third party Pens that work with the HP Envy x360 Convertible 13-ar0xxx? Most HP Pens that I've found work with the 15-ar0xxx, Pavilion x360 13-ar0xxx, and other variants, but not this one specifically.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-06-2020 04:47 AM

HP Recommended

@Djinngle_Bells

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

If your model features a touch screen, it is still compatible with a passive stylus. Passive styluses do not require batteries, do not have any configurable options, and do not use specific pen software. https://store.hp.com/in-en/default/hp-pen-1mr94aa.html

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

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1 REPLY 1

‎05-06-2020 04:47 AM

HP Recommended

@Djinngle_Bells

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

If your model features a touch screen, it is still compatible with a passive stylus. Passive styluses do not require batteries, do not have any configurable options, and do not use specific pen software. https://store.hp.com/in-en/default/hp-pen-1mr94aa.html

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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