Asking for 6 digit extension number to contact SMB relationship manager

[saraina]

To activate MS office i tried calling hp customer number .It was asking for 6 digit extension number.I spoke to hp customer care through whats app for the help but they said they do not know.

Please help me.

[Echo_Lake]

@saraina
Thank you for posting on the HP Support Community.

HP and Microsoft partnered to provide a Microsoft Office App on your computer that you can use to open the Microsoft Trial website.

1. Make sure you are connected to the Internet.

2. From the Start screen, type Microsoft Office to open the Search charm, and then select Microsoft Office from the search results.

   Figure : Searching for Microsoft Office

   

3. On the Microsoft Office window, click Try.

   The Microsoft website opens in your Internet browser.

4. Click Start your free trial.

   Figure : Start your free trial

   

5. Fill out the web forms on the Microsoft website to download and install a trial version of Office.

   note:Once Microsoft Office is installed, support for Office is provided by Microsoft.

Purchasing a full version of Office

You can download and install the latest versions of Office for HP computers from the Microsoft Office website (in English).

HP and Microsoft partnered to provide a Microsoft Office App that you can use to open the Microsoft Office website directly from your computer.

1. Make sure the computer is connected to the Internet.

2. From the Start screen, type Microsoft Office to open the Search charm, and then select Microsoft Office from the search results.

   Figure : Searching for Microsoft Office

   

3. Click Purchase on the Microsoft Office screen

   Figure : Office selection screen

   

   An Internet browser opens to the Microsoft website for purchasing Office. Use this website to purchase and install a version of Office that best fits your needs, such as Office 365 Home Premium, or Office for a single computer. After purchasing, be sure to write down the activation key and store it in a safe place.

4. To purchase Office products, do one of the following:

   • Click Buy now to purchase Office 365 Home Premium.

   • Click Buy now on the bottom half of the window to purchase the desired version of Office Home and Student 2013 for a single PC.

5. Fill out the web forms on the Microsoft website to purchase, download, and install Office.

   note:Once Microsoft Office is installed, support for Office is provided by Microsoft.

Activating a full version of Office you have already purchased

If you have already purchased Office from Microsoft and own a product key, you can use the Microsoft Office App on your computer to activate and install Office (not available on all computers). This feature can be useful when the computer system image is restored to original condition after an HP system recovery.

1. From the Start screen, type Microsoft Office to open the Search charm, and then select Microsoft Office from the search results.

   Figure : Searching for Microsoft Office

   

2. Click Activate on the Microsoft Office screen.

3. Enter the product key you received from Microsoft, and then click Continue.

   Figure : Enter your product key

   

4. Read and respond to the screens to finish installing Office 2010.

   When installed, tiles for the Office software products appear in the Start menu.

   Figure : Office application tiles

   

Hope this helps! Keep me posted for further assistance.
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