• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎02-16-2020 04:47 PM

HP Recommended
Product: HP Notebook - 15-bs088nr
Operating System: Microsoft Windows 10 (64-bit)

I have a Notebook 15 (as listed above) which I am trying to update the RAM on. In the manual, I saw that the memory for 7th gen CORE i7 processor was DDR4-2133. I wanted an 8GB chip, so I ordered a samsung : https://www.amazon.com/gp/product/B07KGG3W35/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1 .

I wanted to use Crucial, but I couldn't find an 2133MHz one. So my question was, did that really matter? Could I have gotten a 2400MHz chip instead? Or would that have caused problems on the machine?

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-16-2020 05:04 PM

HP Recommended

Hi:

 

You could have used the Crucial 2400 MHz memory chip.

 

It would just downclock to match the 2133 MHz FSB speed of the processor.

 

You should be fine with the Samsung chip too.

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎02-16-2020 05:04 PM

HP Recommended

Hi:

 

You could have used the Crucial 2400 MHz memory chip.

 

It would just downclock to match the 2133 MHz FSB speed of the processor.

 

You should be fine with the Samsung chip too.

Was this reply helpful? Yes No

‎02-16-2020 07:04 PM

HP Recommended

Thank you!

Was this reply helpful? Yes No

‎02-16-2020 07:07 PM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.