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‎07-29-2019 05:13 AM

HP Recommended
Product: HP ENVY 13” 13-aq0044nr
Operating System: Microsoft Windows 10 (64-bit)

I do not like the fact that this PC auto-ejects the micro SD card every time I attach a USB device or the power cable.  My 500 GB SD card cost ~$175, and now its only a matter of time until I lose it, thanks to the poor design.  Even my phone is smarter than that.

2 REPLIES 2

‎07-29-2019 05:40 AM

HP Recommended

Also, I don't understand why this forum tagged me as a student.  I am a retired computer scientist.  There does not seem to be a way to edit that tag.

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‎07-31-2019 11:28 AM - edited ‎07-31-2019 11:30 AM

HP Recommended

@Mike_E1 Welcome to HP Forums Community!

I recommend you try the below steps to resolve the issue:

 

1. Insert SD card
2. Open properties of SD card, hardware tab,

3. Select SDXC Card, select properties,

4. General tab, change settings, driver tab,

5. Select Uninstall Device

 

Once done, update the BIOS and the Chipset drivers from the HP website: Click here to find and install the same.

 

P.S: The Honor student is just a title given to a person who has created a post in the community or responded to someone, it has nothing to do with who you are, but I'm honored to know I'm dealing with an ex-scientist.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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