• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎02-20-2023 06:09 PM - last edited on ‎02-22-2023 06:24 AM by HP Administrator

HP Recommended

Hi, I have an older HP Laptop (around 9 years old) and the battery isn't holding a charge now and keeps discharging. Is it possible to replace the battery on something that old? 

 

This is the Serial number... [Personal Information Removed]

Thank you!

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-20-2023 07:42 PM

HP Recommended

Hi:

 

Below is the link to the parts list for your notebook.

 

HP PartSurfer

 

The battery part number and description is:

 

728248-221BATT,LA04041-CL,2.8Ah,DYN/LGC

 

HP no longer sells the battery, so I recommend you do a search by the battery part number and find a compatible aftermarket battery for your notebook on eBay or Amazon.

 

View solution in original post

2 people found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎02-20-2023 07:42 PM

HP Recommended

Hi:

 

Below is the link to the parts list for your notebook.

 

HP PartSurfer

 

The battery part number and description is:

 

728248-221BATT,LA04041-CL,2.8Ah,DYN/LGC

 

HP no longer sells the battery, so I recommend you do a search by the battery part number and find a compatible aftermarket battery for your notebook on eBay or Amazon.

 

2 people found this reply helpful
Was this reply helpful? Yes No

‎02-21-2023 01:53 PM

HP Recommended

Thank you very much for the info! I was able to find the replacement battery on Amazon. 

 

Thanks again 😉

1 person found this reply helpful
Was this reply helpful? Yes No

‎02-21-2023 01:55 PM

HP Recommended

You're very welcome. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.