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‎04-11-2021 11:02 AM

HP Recommended
Product: ENVY dv7
Operating System: Microsoft Windows 10 (64-bit)

Hi all!

I've got an issue that I'd like help resolving. I just upgraded my (2015) notebook to the latest version of Windows 10, but now the beats audio interface/software is missing and I can't seem to get it back. The downloadlinks provided in former posts are not working anymore. What do I do? I have an ENVY dv7.

1 person had the same question
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Accepted Solutions

‎04-11-2021 01:11 PM

HP Recommended

Hi:

 

Since your notebook is not supported by HP for W10, the only suggestion I can offer would be to see if installing this IDT with Beats Audio driver from a newer model notebook works on your model.   Restart the PC after installing the driver.

 

6.10.6492.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

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3 REPLIES 3

‎04-11-2021 01:11 PM

HP Recommended

Hi:

 

Since your notebook is not supported by HP for W10, the only suggestion I can offer would be to see if installing this IDT with Beats Audio driver from a newer model notebook works on your model.   Restart the PC after installing the driver.

 

6.10.6492.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

2 people found this reply helpful
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‎04-11-2021 01:27 PM

HP Recommended

Ha, thank you very much for this swift respone and great solution!

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‎04-11-2021 01:29 PM

HP Recommended

You're very welcome.

 

Glad it worked for your dv7.

 

On some models it does, and on some, it doesn't.

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