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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Hi @Farsine
Newer notebooks, such as yours, do not have separate RTC (BIOS) batteries. The BIOS gets its power for the BIOS chip from the main battery.
It would seem that the battery you have installed may be faulty.
There could be a fault in a component of the battery charging circuit on the system board.
Those are the two possibilities for the issue you have described.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
Hi @Farsine
Newer notebooks, such as yours, do not have separate RTC (BIOS) batteries. The BIOS gets its power for the BIOS chip from the main battery.
It would seem that the battery you have installed may be faulty.
There could be a fault in a component of the battery charging circuit on the system board.
Those are the two possibilities for the issue you have described.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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HP Recommended
@Farsine wrote:How to check the replaced Battery suitable or not for my laptop.
None of us here have X-Ray vision that can see into the internet to see what was installed in your notebook, so that is a bit of an impossible question for anyone but yourself or a service engineer to answer.
Was the battery that you purchased not guaranteed to be compatible?
A compatible battery for your notebook will be one of these.
Battery (3-cell, 48 WHr) The HP part number is L11119-855
That information comes from the Maintenance & Service guide for your notebook's model series. (ch 3, pg 19, item 18)
http://h10032.www1.hp.com/ctg/Manual/c06691790.pdf
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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