• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-12-2017 06:29 AM

HP Recommended
Product: NoteBook Hp protect smart 17-j
Operating System: Microsoft Windows 8 (64-bit)

HI dear

 

I cannot get into the bios need a password reset system disabled [ 81002501]

 

 

product name : E0K95UA

NoteBook Hp protect smart 17-j023CL

Oprating Sestem : Microsoft Windows 8 ( 64-bit)

 

tankyou

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-12-2017 06:31 AM

HP Recommended

Please try this Password :  

34960527

 

 

 

 

Steps to be followed:

  1. Use the unlock code posted above to enter the BIOS
  2. Disable all passwords that are enabled
  3. If asked for current password - type the unlock code
  4. For new password, just press ENTER key
  5. Repeat the same for verify password column.
  6. Then leave the BIOS by saving & exit option to save the changes.

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-12-2017 06:31 AM

HP Recommended

Please try this Password :  

34960527

 

 

 

 

Steps to be followed:

  1. Use the unlock code posted above to enter the BIOS
  2. Disable all passwords that are enabled
  3. If asked for current password - type the unlock code
  4. For new password, just press ENTER key
  5. Repeat the same for verify password column.
  6. Then leave the BIOS by saving & exit option to save the changes.

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.