BIOS Update not updating BIOS

[AlexGossett]

Wanted to post an update so others that see this thread will know how it was resolved.

I was contacted by HP Support and they were able to get the update to run and complete. The only thing they had me do which I had not previously tried was Disabling my Anti-Virus prior to running the update. I use Windows Defender, I disabled Real-Time protection and ran the BIOS Update. It ran successfully and updated the BIOS to latest version F.47.

[RiseFall123]

Thank you very much, I will try this workaround soon.

[RiseFall123]

I am sorry to report bad news but here the bios update won't work with the described method.

I have Windows 10 64 bit 1709, I disabled Defender, I ran "BIOS F.47 Rev.A sp84406", I did "next" after "next", "update", then reboot... nothing happen. I am still at F.45.

With the previous update, after the reboot, the bios was updating itself with a couple of screens and reboot, now, with F.46 and F.47 nothing works. 😞

[LikkleGungoPea]

Hi, 

Like the previous user, even after disabling Windows Defender real-time protection & firewall, the bios continues not to update following installation + restart.

Anyone have any further troubleshooting tips? 

To reiterate:

 ‎Posted On ‎08-28-2018

"Product: HP ENVY Notebook M7-U009dx

Operating System: Microsoft Windows 10 (64-Bit)

Hi,

I've attempted to flash the bios repeatedly, from F.26 to F.32 Rev.A...but after restarting, it's still F.26.

Can anyone assist?

Thanks in advance,
Alex" 

[AlexGossett]

Since my orginal post back in January, in which w/ HP Support assistance I was able to get a BIOS update to apply (F.47), I have tried multiple times to get subsequent updates applied with no success. However, I was finally able to get the most recent BIOS update applied (F.50) by doing it manually with a USB flash drive (major pain in the butt).

See the HP Support document: HP Notebook PCs - Updating the BIOS

https://support.hp.com/us-en/document/c00042629

See the section "Update the BIOS when Windows does not start", in which it describes how to create and use a BIOS recovery flash drive.

[LikkleGungoPea]

Thanks for the feedback, Alex. 

I've placed an order for a flash drive and will give that method a try in a few days. 

In the meantime, if there are any further troubleshooting tips or explanation for the glitch from the community, it would be appreciated.

[LikkleGungoPea]

Hi, 

Still hoping for a solution if anybody has further troubleshooting suggestions... 

 LikkleGungoPea wrote:

Product: HP ENVY Notebook M7-U009dx

Operating System: Microsoft Windows 10 (64-Bit)

Hi,

I've attempted to flash the bios repeatedly, from F.26 to F.32 Rev.A...but after restarting, it's still F.26.

Can anyone assist?

Thanks in advance. 

[LikkleGungoPea]

Update:

Finally updated after "entering the bios settings and restoring to default" (pressing F9 key). Thanks all.

(guess I'll have a new USB drive for the heck of it ) 

[YazeedAsaad]

Same problem here, tried disabling my anti-virus but didnt work also 😕 

[LikkleGungoPea]

---

@YazeedAsaad wrote:

Same problem here, tried disabling my anti-virus but didnt work also 😕 

---

Hi, 

Have you tried entering the bios settings and "restoring to default" (pressing F9 key) yet?

After doing so, then saving & restarting, ensuring the AV is still disabled and then attempting to run the .exe again, it should work...