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‎10-02-2022 05:02 AM

HP Recommended
Product: HP pavilion g6 notebook pc
Operating System: Microsoft Windows 10 (64-bit)

Hello all, today i tried open Bios on my notebook for installing other OS, but got issue:

 

"The HP BIOS Application selected is corrupt or missing. Please install the application and try again.

BIOS Application Error (501)"

 

However Windows opens after pressing ENTER, but i need open BIOS.

How i can fix this problem ?

Category:
1 person had the same question
16 REPLIES 16

‎10-02-2022 11:22 AM

HP Recommended

Hello @heymoud 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Please report your results

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‎10-02-2022 01:25 PM

HP Recommended

OS name : Microsoft windows 10 pro

Version : 10.0.19043 Build 19043

System model : HP Pavilion g6 notebook pc

System SKU : QJ326EA#ABE

Processor : AMD A4-3300M APU with Radeon (tm) HD Graphics, 1900 MHz , 2 core(s), 2 logical processor....

BIOS version/date: Insyde F.6A 13 /05/ 2013

 

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‎10-02-2022 03:18 PM - edited ‎10-02-2022 03:21 PM

HP Recommended

Hello @heymoud 

 

Try ...

 

(1) Download and install BIOS Update

HP Notebook System BIOS Update (AMD Processors)

F.6A Rev.A7.2 MBJun 11, 2013Download

 

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

      • An available BIOS update resolves a specific issue or improves computer performance.
      • The current BIOS does not support a hardware component or a Windows upgrade.
      • HP Support recommends installing a specific BIOS update.

"

 

(3) Reboot

(4) Let BIOS be installed until it's completely done !

(5) Please report your results

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‎10-02-2022 03:24 PM

HP Recommended

Hello @heymoud 

 

If it still fails ...

 

(1) Power off computer

(2) Disconnect charger

(3) Press and hold <power> button for 30 seconds

(4) Connect charger

(5) Follow the HP standard procedure

 https://www.youtube.com/watch?v=qpiGUojtr3E

(6) Please report your results

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‎10-03-2022 05:35 AM

HP Recommended

how could  I install the bios update

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‎10-03-2022 05:41 AM

HP Recommended

my bios version is the same

 BIOS version/date: Insyde F.6A 13 /05/ 2013

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‎10-03-2022 10:12 AM

HP Recommended

It is not working

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‎10-03-2022 01:57 PM

HP Recommended

Hello @heymoud 

 

(1) Enter <BIOS>

- Turn off computer and wait five seconds

- Turn on computer, and then immediately press [ESC] key repeatedly until the Startup Menu opens 

- Press [F10] to enter <BIOS>

 

(2) Please send pictures of < all > BIOS settings

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

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‎10-03-2022 04:08 PM

HP Recommended

Also not working 😔

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