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01-29-2020 03:22 PM - edited 01-29-2020 03:22 PM
@TM56
Thank you for posting on the HP Support Community.
After reading your post, I did go through the product specification of your product and found that there's no software or hardware support available for this computer as computer reached the end of the support life.
I would suggest do not make any changes to the computer software as it might cause some major software glitch as no software or driver available.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee