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‎07-01-2020 10:51 AM

HP Recommended
Product: HP Envy 360
Operating System: Microsoft Windows 10 (64-bit)

Please my HP laptop initiated a BIOS Update. However, this has taken much longer. Progress has stalled at 29% for more than 20 minutes now. Is this normal? If not what can I do please?

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‎06-30-2020 12:19 PM

HP Recommended

Please I used my laptop the day before without any problems. Today I tried switching it on, a blue screen showed up for a while. So I decided to hard reboot the computer. Now, the screen would not come on and the power lights keeps going on and  off. Can you please help me with this?

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2 REPLIES 2

‎06-30-2020 12:19 PM

HP Recommended

Please I used my laptop the day before without any problems. Today I tried switching it on, a blue screen showed up for a while. So I decided to hard reboot the computer. Now, the screen would not come on and the power lights keeps going on and  off. Can you please help me with this?

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‎07-04-2020 08:21 AM

HP Recommended

Hi @medconb

 

Welcome to the HP Support Community. I'd be happy to assist you with the BIOS update issue. 

 

Please try these steps to recover the BIOS - HP Notebook PCs - Recovering the BIOS (Basic Input Output System) 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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