Bad Screen Module

[HPSUXAZZ]

I have an HP Pavillion laptop and I was told I need to replace the module located at the bottom of my screen as seen in the photo. Does anyone know it's model # and where I might be able to order one?

[Barachiel]

@HPSUXAZZ

Good Day. A warm welcome to the HP community. 

In this case, It's a hardware failure, I'd request you to contact phone support team for further assistance. 🙂

1) Click on this link - http://www.hp.com/contacthp/ 

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

Fill the web-form and proceed further.

Feel free to reach out if need any other assistance.

Thanks,

[HPSUXAZZ]

Hi Barachiel,

Thank you for your reply. My computer is no longer under warranty so I don't think they will help me. I know someone who will fix it for me if I could order the module.

[Barachiel]

@HPSUXAZZ

Thanks for the response.

Please contact the phone support team and they would help you in getting the part.

Regards,