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Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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‎11-22-2018 03:28 PM

HP Recommended

@Babygal48

 

I see that you were interacting with @Raj1788. I'd like to help.

 

Thanks for the reply.

I appreciate your time and effort.

 

I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

 

Cheers.

Sandytechy20
I am an HP Employee

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‎11-27-2018 09:16 PM

HP Recommended

Thanks!

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‎11-27-2018 09:21 PM

HP Recommended

After systems diagnostic all passed, I ran the recovery (without saving files), again.  The first time it stalled again at 94%.  But decided to try the recovery once more, and I guess 3rd time's a charm because the recovery finally completed.  Thanks to you and @Raj1788,j

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‎11-28-2018 12:33 PM

HP Recommended

@Babygal48

 

Thanks for writing back to us.

 

Good to know that the issue is resolved.

Feel free to contact us in future if you need any assistance.

 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others

Cheers.

Sandytechy20
I am an HP Employee

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