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‎07-25-2019 04:50 PM

HP Recommended
Product: ProBook6450b
Operating System: Microsoft Windows 7 (32-bit)

I need some help with system device drivers.  I have seen posts where people are able to tell which drivers are not loaded properly based on the ids code.  I am not sure how to decipher them.  Can someone help?  See codes below.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-25-2019 04:59 PM

HP Recommended

Hi:

 

You need this driver for that device...

 

This package contains the Ricoh Media Card Reader Driver for the supported notebook models and operating systems. The Ricoh Media Card Reader driver enables the integrated media card slot.

 

https://ftp.hp.com/pub/softpaq/sp46501-47000/sp46999.exe

View solution in original post

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4 REPLIES 4

‎07-25-2019 04:54 PM

HP Recommended

I don't know why but I am unable to copy and paste.

 

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‎07-25-2019 04:59 PM

HP Recommended

Hi:

 

You need this driver for that device...

 

This package contains the Ricoh Media Card Reader Driver for the supported notebook models and operating systems. The Ricoh Media Card Reader driver enables the integrated media card slot.

 

https://ftp.hp.com/pub/softpaq/sp46501-47000/sp46999.exe

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‎07-25-2019 05:53 PM

HP Recommended

Thank you Paul!  That worked.  It also triggered the Intel scan and updated all my Intel drivers.  Bonus!

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‎07-25-2019 06:44 PM

HP Recommended

You're very welcome.

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