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- HP Community
- Notebooks
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- Basic Warrany and Carepack support in Guam island, USA

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04-19-2017 10:57 AM
We are considering to buy new laptop and servers now and have questions as follows.
- Does basic warranty cover servers ship to Guam island, USA (GU 96931) like Dell?
- Do you have any local service partner for Carepack in Guam island and is Next Business Day onsite/offsite support available there if we will buy Carepack?
Your help or advice is greatly appreciated.
Thank you.
04-19-2017 03:39 PM
Our community forum cannot answer warranty or service coverage questions.
Answer:
- Contact HP > explain what you need and ask for Options.
Below...
See "Care Pack" specifics marked in Rust color...
and / or
HP Contact Information – Sales, Technical Support, other Contacts
For USA / Canada
- Create case online: HP Customer Support - USA / Canada - Contact
- Receive Case Number and Contact Information (after the completed form is submitted)
For UK
- For faster support, create case online HP Customer Support - UK - Contact
- Contact Phone: 0207 660 0596
OR
HP Tech support/ Customer Service – Some English-Speaking Countries
OR “everywhere else”
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